Job Opportunities
TCHC Job Listings
Abnormal Lab Tracking Assistant - Spanish Speaking Required
The Abnormal Lab Tracking Assistant is responsible for tracking abnormal lab results by entering patient test results, follow-ups and other related abnormal information into the tracking database. Follows-up with patient to verify that patient scheduled any additional required care as recommended by provider. Generates and reviews reports to assist with patient follow-up regarding abnormal tracking for Providers and management.
This is a part-time – 18.75 hours per week position. The typical work schedule will be Monday – Thursday 8:30 – 12:30 and Friday 8:30 – 11:15. Spanish/English speaking skills are required for this position.
- Required:
- High School Diploma or equivalent.
- 1 year experience using a medical database program that includes entering, deleting, and reporting on the patient database.
- Six months experience working in medical clinic that utilized basic medical terminology
- Proficient in Microsoft Office
- Three months customer service experience.
- Bilingual – Spanish
- Preferred:
- Community Health or Public Health experience
- MA Certification
- Medical practice management or Electronic Health Records experience.
Behavioral Health Case Manager (ASW) - Spanish Speaking
Do you speak Spanish and English fluently and enjoy helping people? Tri-City Health Center is looking for a Spanish Speaking Behavioral Health Case Manager at our Main Street Village site. This position is full-time and may include evenings and weekends.
Wellness Connections is a Health Transitions Clinic in partnership with Abode Services and Alameda County Behavioral Health Services, providing comprehensive health services to individuals identified for SSI benefits advocacy and/or homeless individuals. Wellness Connections patients in the past have often received their health care services from emergencies or inpatient care because they have been unable to obtain outpatient care and supports to address their health care and other needs. Wellness Connections will provide, in addition to comprehensive primary care, targeted case management support to help patients address specific areas impacting their overall health such as housing, transportation, education, and others. Behavioral health and primary care services will be integrated at the clinic sites and will involve team-based care approaches. The Case Manager provides and monitors medical and psychosocial case management services to Wellness Connections patients not needing Specialty Mental Health Services. Services include implementing individualized plans, referrals to additional services, regular client meetings and monitoring client progress and access to services. Supports team on a day-to- day basis with client issues and participates in weekly case conferencing meetings. Works in collaboration with the treatment team to maintain clients in care, establish maximum use of client entitlement and insurance programs, and coordinates the flow of services for each patient. Responsible for tracking and following-up with patients. Assists patients with TCHC processes and provides guidance with navigation, follow-up, referrals and educational items, Panel Management and patient support services. Accompanies clients to appointments at other agencies as needed. Collects and maintains data and submits related reports. Works flexible schedule to include evenings, weekends and travel to locations, as necessary.
- Required:
- ASW
- Minimum of one year experience related to duties and responsibilities specified including six months providing psychosocial case management and outreach services.
- Prior work related experience with active substance users, homeless individuals, mentally ill and other vulnerable groups.
- Bilingual - Spanish
- Proficient with PC-based applications – Word, Excel and Outlook.
- Access to reliable transportation.
- Preferred:
- Experience working with patient management software programs
- Community health center work related experience
Development Associate
This position supports the mission and strategic direction of Tri-City Health Center’s Development department by conducting donor research, preparing and submitting grant proposals, managing contracts, and performing varied fundraising tasks in support of the grant writing process. It requires strong grant writing skills, preferably with a background and demonstrable experience in the health care sector. The Development Associate uses writing skills to transform technical content, conceptual design and research into polished final proposals that are responsive to donor guidelines. Helps maintain grants database of active and prospective funders in a variety of platforms (Excel, Donor Perfect, among others). Prepares, submits and records proposals, letters of intent and government contract applications. Builds and sustains relationships with current, new and potential grantors, and private foundations. Maintains electronic and hardcopy filing and tracking processes for all TCHC documents and an accurate grants calendar. Responsible for the preparation and submission of documents/reports to funders. Monitors contract spend-downs and proposes necessary allocation changes. Collaborates with program and finance staff to prepare contract budget modifications. Provides support to staff, board members and volunteers related to key messaging and collaterals and to fundraising event staff.
- Required:
- Bachelor’s degree or equivalent work related experience
- One year direct grant development or grants management/research experience.
- High proficiency in MS Office Products and exceptional writing skills
- Preferred:
- Two years nonprofit experience planning, coordinating or managing grant-funded program(s)
- Understanding of Policy Information Notice 98-23: Health Center Program Expectations
- Budget development and/or management
- Volunteer/intern screening, recruitment and supervision experience
- Multi-lingual/multi-cultural a plus
- Masters in Public Health
Medical Assistant Administrator
Tri-City Health Center (TCHC) is seeking a Medical Assistant Administrator to manage the Medical Assistant staff in our busy outpatient primary care clinics. We currently have three clinics at different locations in Fremont and the MA Administrator will oversee 35 Medical Assistants that provide care to approximately 400 patients per day, Monday through Thursday from 8:30 am to 8:00 pm and Friday, Saturday from 8:30 am – 5:00 pm. Your excellent organizational and time management skills and the ability to manage in a busy service oriented work environment are key to success in this role. Join our dedicated, hard-working healthcare team and make this challenging position a rewarding experience.
Under the general direction of the Senior Manager - Clinic Operations, plans, organizes, supervises, directs, and monitors day-to-day operational activities for the medical assistant staff at all clinic sites to maintain smooth operations and allow staff to provide high quality and timely care and services to patients. Responsibilities include but are not limited to: hire, train, supervise and evaluate medical assistant staff; plan and coordinate daily work schedules and manage time off requests; visit clinics to perform site walk-throughs and check in with MA staff, Site Managers, Department Administrators and Triage Nurse. Address and resolve operational and staff issues identified during site visits; develop, review, implement, maintain and monitor the medical assistant department policies and procedures; coordinate staff training for clinical protocols and medical software programs: manage audit preparation; produce various data reports and work with Development department on grant preparation and reporting; monitor staff for safety and compliance related issues: provide leadership in establishing and maintaining a professional and respectful environment that supports teamwork while promoting the dignity, privacy and confidentiality of patients, their families, co-workers and volunteers; participate in the annual budget and business plan development process; work closely with Clinical Operations staff to support and achieve TCHC’s goals and objectives including organizational quality and patient-centered care; work flexible schedule to include evenings and Saturdays.
- Required:
- Associates Degree or equivalent combination of education and experience.
- Two years’ work related experience in busy healthcare setting as a Medical Assistant.
- One year recent supervisory or three years recent Lead experience with oversight of 5+ staff.
- Experience working with patient management and medical software programs.
- Proficient in Microsoft Office products including Excel, Word or equivalent software products.
- Preferred:
- Licensed Vocational Nurse
- Community health center experience.
- Electronic Health Records experience.
- Grant and budget management experience.
- Bilingual (Spanish preferred)
Medication Assistance Advocate PT, Spanish or Mandarin Speaking
Are you bilingual – Spanish/English or Mandarin/English and looking for part-time work? Tri-City Health Center is looking for a part-time Medication Assistance Advocate. Work schedule: Monday – Friday (8:30 -1:00).
The Medication Assistance Advocate works with eligible patients to complete and process applications for our Medication Assistance Program (MAP) to minimize medication costs to patients and TCHC. Reviews the weekly Pharmacy report to identify potential participants, conducts screening and contacts eligible patients. Provides training about MAP to medical providers, medical assistants and other staff as needed. Works with participating pharmaceutical representatives to procure medications needed to support the program. Monitors and maintains the supply of medications and processes patient refills and re-applications as needed. Verifies medication shipments and maintains medication inventory. Updates database and notifies patients when medication are ready for pick-up, prepares medication for dispensing by clinician. Produces weekly reports related to MAP.
- Required:
- High School Diploma or equivalent.
- Six months medical office experience with insurances and medical terminology
- Six months customer service experience
- Proficient in Microsoft Office
- Bilingual; Spanish or Mandarin
- Preferred:
- One year experience in medical insurance and referrals.
- Community or Public Health experience
- Medical practice management system experience
On-Call Family Practice Physician, NP or PA
Will you have part-time to full-time availability from April – June? You can make an important contribution to the health and welfare of our community by joining our On-Call Medical Staff. Tri-City Health Center (TCHC) is looking for On-Call Family Practice Physicians and Nurse Practitioners or Physician Assistants to provide primary medical services at our clinics. We will have a temporary need as we train staff and implement Nextgen Electronic Health Records here at our clinics.
Provide primary medical care to all Tri-City Health Center (TCHC) patients following clinic protocols and policies. Perform medical examination and evaluation, diagnosis, treatment, follow-up consultation and request referrals for specialist services, labs and tests as necessary. Identify, evaluate and address disease prevention and health promotion issues for patients while administering quality care. Educate patient and/or family about preventive care, medical issues, diagnosis and use of prescribed medical treatments and/or medications. Maintain legible, accurate and confidential medical records in compliance with state regulatory standards and clinic policies and procedures. Work in an independent and interdependent relationship with members of the medical staff, which allow for consultation, collaboration or referral.
- Required:
- Current California Medical License and NPI Number
- Current Basic Life Support Certificate (CPR) American Heart Association approved
- Successful Completion of a Criminal Background Check
- Current Drug Enforcement Agency (DEA) Registration
- Board Eligible or Certified in Family Practice
- Preferred:
- One year of directly related experience
- Community or Public Health experience
- Bilingual – Spanish highly desirable.
Outreach Health Educator FT
Are you good at promoting health information and empowering youth with the ability to make healthy decisions through peer health sex education? Do you enjoy getting out in the community and interacting with people of all ages and sharing health education information? Come work with bright, creative, hard-working people making a difference in the community. Tri-City Health Center (TCHC), a non-profit health center located in Fremont, is looking for a Male Outreach Health Educator to serve as a role model to males, especially teens and young adults, in health promotion. Spanish speaking skills are highly desirable for this position. Full-time (37.5 hours per week)
The Outreach Health Educator organizes and conducts outreach activities in the communities of Fremont, Newark, and Union City to promote Tri-City Health Center (TCHC) and refer potential patients for services and health care coverage. Prepares and delivers health education presentations at local high schools and community support agencies. Evaluates and improves educational programs. Visits local schools, churches, markets and businesses to promote the services of TCHC. Assists with the development and implementation of new health education programs as required. Promotes health education programs and conduct street outreach. Track activities, collect and maintain data for evaluation of programs, and reporting requirements. Assists with grant reporting and compliance as requested. Participates in focus groups to determine effective outreach and health education strategies. Work a flexible schedule to include evening and weekend hours.
- Required:
- High School Diploma or equivalent.
- Experience working with diverse populations and students
- One year experience conducting outreach activities and presentations.
- Access to reliable transportation
- Proficient with PC-based applications – Word, Excel and Outlook.
- Preferred:
- Bachelor’s Degree in related field.
- Community or Public Health experience.
- Educational program development and assessment.
- Family Planning Health Worker Certificate.
- Bilingual; Spanish/English
- Experience working with at-risk youth
- Experience delivering sex education programs to adolescents
Patient Registration Clerk - Temp FT & PT Bilingual
Are you bilingual English/Spanish or English/Hindi and looking for temporary full-time or part-time work? Tri-City Health Center is looking for bilingual Patient Registration Clerks to work at the front desk of our Liberty Clinic. These positions are temporary lasting 2 months and will work a flexible schedule including evenings and Saturdays. The clinic is open Monday through Thursday from 8:30 am to 8:00 pm and Friday, Saturday from 8:30 am – 5:00 pm, exact work days and hours to be determined, full-time will be 37.5 hours per week and part-time will be 22.5 hours per week.
Patient Registration Clerks will provide customer service to all Tri-City Health Center (TCHC) patients at the front desk. Utilize bilingual skills to facilitate communication with non-English speaking patients. At the front desk, clerks will register and confirm patient demographics in Merritt (medical practice management system), verify current program eligibility and collect appropriate payment. Open appointment billing encounter, place with medical chart, and notify provider’s medical assistant when patient is ready to be seen. Assist patients with appointment scheduling, information requests and provide resource materials.
- Required:
- High School Diploma or equivalent
- Minimum of three months medical office experience or similarly related experience in a customer service setting.
- Bilingual; Spanish/English or Hindi/English
- Proficient in Microsoft Office products including Excel, Word and Outlook
- Preferred:
- One year medical office experience
- Community or public health experience preferred
- Medical practice management program
Patient Services Clerk – Call Center (Spanish Speaking Required) – PT
Patient Services Clerks will provide customer service to all Tri-City Health Center (TCHC) patients in the call center. Clerks will answer calls, verify and update patient demographic information, screen for program eligibility, gather required information. Screen and schedule patient appointments based on medical need and established appointment scheduling guidelines. Answer general questions and provide information. Conduct appointment reminder calls, appointment reschedules and lab result appointments as assigned. Work flexible schedule to include evenings and weekends.
Work schedule: Monday – Thursday (4:00 – 8:00) and Friday (8:30 – 5:00) with rotating Saturdays (8:30 – 5:00).
- Required:
- High School Diploma or equivalent
- Minimum of three months medical office experience or similarly related experience in a customer service setting.
- Bilingual skills Spanish/English
- Proficient in Microsoft Office products including Excel, Word and Outlook
- Preferred:
- One year medical office experience
- Community or public health experience
- Medical practice management system experience
Physician - OB/GYN
TCHC is a National Health Services Corp (NHSC) approved site. Learn more about their loan repayment program at this website: http://nhsc.hrsa.gov/loanrepayment/
We are looking for a physician to provide OB/GYN outpatient care to our patients. We are looking for someone to work three to five days a week.
As part of a multi-disciplinary team of healthcare providers under the leadership of the Chief Medical Officer, the Ob/Gyn Physician works to achieve the organizational goals of Tri-City Health Center through the delivery of prenatal, gynecological, obstetric and educational care in a patient-centered environment. Following clinic protocols and policies provides care to include but not limited to: examination, evaluation, diagnosis, treatment, patient education, follow-up consultation and referrals for specialist services, labs and tests as necessary. Maintains legible, accurate and confidential medical records in compliance with state regulatory standards and clinic policies and procedures. The Physician also provides oversight of clinical support staff (i.e. Midlevel Practitioners, Medical Assistants and Nursing staff) and handles operational issues on the clinical floor to ensure continuity of services and a smooth patient flow. Works in a collaborative effort across all departments and delivers care appropriate for an outpatient, primary care community health center with multicultural, multilingual patient population.
- Required:
- Medical degree from an accredited medical school.
- Current and Valid California Medical License.
- Board Eligible or Certified in OB-GYN (If Board Eligible must become Board Certified within 2 years of employment).
- Current Drug Enforcement Agency (DEA) Registration.
- Current Basic Life Support Certificate (CPR) American Heart Association approved.
- Must pass pre-employment criminal background check.
- Preferred:
- One year of directly related experience.
- Community or Public Health experience.
- Bilingual; Spanish highly desirable.
Physician – HIV, Part-time
We are looking for a part-time physician that can provide HIV and Primary Care to our patients. This is a two-day a week position, Mondays (8:30 – 5:00) and Tuesdays (10:30 -7:00), at our State Street site.
Physician will provide professional medical care for HIV+ Tri-City Health Center (TCHC) patients following clinic protocols and policies. Perform medical examination and evaluation, diagnosis, treatment, follow-up consultation and request referrals for specialist services, labs and tests as necessary. Identify, evaluate and address disease prevention and health promotion issues for patients while administering quality care. Educate patient and/or family about preventive care, medical issues, diagnosis and use of prescribed medical treatments and/or medications. Maintain legible, accurate and confidential medical records in compliance with state regulatory standards and clinic policies and procedures. Work in an independent and interdependent relationship with members of the medical staff, which allow for consultation, collaboration or referral.
- Required:
- Medical degree from an accredited medical school
- Valid and current California Medical License
- Current Drug Enforcement Agency (DEA) Registration
- Current Basic Life Support Certificate (CPR) from an AHA approved course
- Experience treating patients with HIV
- Board Eligible or Certified in Internal Medicine and Infectious Diseases (If Board Eligible must become Board Certified within 2 years of employment).
- Must pass pre-employment criminal background check.
- Preferred:
- Community or public health experience
- Bilingual; Spanish highly desirable
- Two years of directly related experience.
Quality Director
The Quality Director provides a leadership role for managing the development, coordination, implementation and evaluation of quality improvement, compliance, accreditation, risk management and emergency preparation activities throughout TCHC. This position is designated as TCHC’s Corporate Compliance Officer which is responsible for the planning, implementation and oversight of TCHC’s corporate compliance program and serves as TCHC’s focal point for all compliance related activities and ensures the clinic is in compliance with all applicable regulatory agencies and company policies and procedures are followed.
The Quality Director will provide the leadership necessary to achieve national best practice performance levels in quality and patient safety while guiding staff on how to implement and monitor evidence based quality practices.
The Quality Director provides education and guidance in quality management measures for the agency and assists in ensuring compliance with regulatory and accrediting organizations and oversees the agency’s Emergency Preparation program.
In collaboration within all TCHC departments, provides ongoing leadership to quality issues including, but not limited to: managing projects and activities for patient safety, performance improvement projects, accreditation activities and initiatives; Provide expertise in study design, data collection, aggregation and display of data for all quality activities and initiatives; Develops, implements, and measures outcomes of QI projects, including project management of Joint Commission activities and patient safety, and measuring the outcomes of QI projects, and TCHC key benchmarking efforts; Performs Quality Improvement Activities in accordance with accreditation standards, regulatory requirements, and organizational quality improvement; Acts as a resource for the collection, analysis and interpretation of quality data; Manages Quality Dashboards.
The Quality Director will report to the Chief Executive Officer (CEO) and serves as a member of the Executive Leadership Team.
- Required:
- Bachelors degree in nursing, health care management, or other related area.
- Five to seven years recent experience in developing and directing healthcare quality improvement programs including outcome reporting.
- Minimum of 2 years in a leadership role as Quality Director or similar position in scope.
- Knowledge of federal and state laws and regulations regarding compliance assurance in a health care setting.
- Thorough understanding of patient safety issues, QI project management knowledge of Joint Commission standards, data analysis and reporting, and quality improvement skills.
- Excellent communication skills to present updates of projects to senior leadership and Board of Directors.
- Statistical analysis, data display, trending using Excel or similar program.
- Ability to lead inter-disciplinary work groups.
- Preferred:
- MPH or MBA strongly preferred
- Three or more years in a senior management leadership role as a Quality Director. Successful leadership experience in the formation of highly productive and collaborative relationships with multi-disciplinary teams, physicians and other healthcare provide
- Working knowledge of Joint Commission or similar accreditation standards.
Site Manager - Main Street Village, PATH and State Street
We are seeking a Site Manager for three of our clinical sites. State Street provides HIV focused services and primary care medical and behavioral health services. Main Street Village and PATH provide primary care medical and behavioral health services. This is a full-time position with rotational evening and Saturday shifts. Your excellent organizational and time management skills and the ability to manage in a busy service oriented work environment are key to success in this role. Join our dedicated, hard-working healthcare team and make this challenging position a rewarding experience.
At the Main Street Village, PATH and State sites, and working under the direction of the Senior Manager - Clinic Operations, the Site Manager assures the smooth operation of clinic based services and achievement of team based productivity benchmarks. Monitors on-site clinic operations and is responsible for addressing and resolving day to day issues impacting clinic inefficiencies in patient flow by addressing system problems in a resourceful and effective manner. Communicates issues clearly and promptly to the Department Administrators so that issues are addressed and makes recommendations for improvement to avoid similar problems in the future. Makes scheduling adjustments necessary to improve or achieve optimal patient flow. Monitors staff for safety and compliance related issues. Provides leadership in establishing and maintaining a professional and respectful environment that supports teamwork while promoting the dignity, privacy and confidentiality of patients, their families, co-workers and volunteers. Works closely with Clinical Operations staff to support and achieve TCHC’s goals and objectives including organizational quality and patient-centered care.
- Required:
- B.A. degree in Nursing, Health Sciences Administration, or other related health field or equivalent combination of education and work experience.
- Minimum of two years of related experience including the oversight of day-to-day operations of a medical clinic.
- Two years of recent supervisory experience; community health centers strongly desired.
- Proficient in Microsoft Office products including Power Point, Excel, Word or equivalent software products.
- Access to reliable transportation.
- Preferred:
- Master’s in Public Health
- California RN or LVN
- Bilingual; Spanish highly desirable
